![]() ![]() ![]() This could involve educating interested people about your products or services, answering their questions, addressing feedback and more. This is a chance for your brand to generate leads and nurture them into customers by holding meaningful conversations. Generating high-quality leadsĬustomers might reach out to you on Facebook for many reasons, but one thing is clear-they have displayed an active interest in your business by doing so. It’s the most popular messenger app in the US, with 82% of consumers claiming they use it regularly for instant messaging purposes.īelow are are some specific ways Facebook Messenger can benefit your business: 1. Why use Facebook Messenger for businessįacebook Messenger can be an integral part of your Facebook marketing strategy if you know how to use it right. We’ve also included some tips and best practices to help you make the most of this feature. In this article, we’ll walk you through the benefits of Facebook Messenger for business, and how to use it to build relationships with customers and sell products. With nearly 1 billion monthly users, Messenger can be an indispensable marketing tool for brands looking to connect with customers on Facebook. The next time a friend messages you, the notification will only show their name on your locked screen.Facebook Messenger is a cross-platform instant messaging app developed by Facebook (now Meta). Navigate to your Settings page, then turn Notification Previews off. If you don’t want the content of your messages to appear on your locked screen when a friend messages you, turn that setting off. Hello is only available for Android devices. If you’re not Facebook friends with the caller, you’ll only see their publicly shared information. When you receive a call, Facebook pulls in certain information, such as their profile picture, mutual friends and other details, such as their birthday. Hello connects with Facebook and Messenger so you can see who’s calling, block unwanted calls and search for people and places. Try Helloįacebook is testing a new app called Hello, which was built by the Messenger team. Open the message, tap the names at the top, then tap Edit > Change Name. You can also assign a name to the group chat, rather than display the list of names. ![]() At the top, tap Pin, then select the conversation you’d like to add. To pin conversations, tap the Groups button at the bottom. If you often chat with the same group of people on Messenger, pin it to a page for easy access. To disable continuous sharing, visit Messenger’s Settings page, then turn off Synced Contacts. Note that unless you disable another setting, Facebook will continuously import your phone book. If the icon is gray, the user is unable to accept a call. To place a video call, tap the blue video icon in the top-right of a message. Calls are free, but you will be charged for data if you’re not connected to Wi-Fi. The feature, which launched in late April, lets you make a video call from anywhere and works across platforms, too: Android users can call friends on iOS devices, and vice versa. When messaging - or voice calls - aren’t enough, Messenger also now lets you video chat. “If you’re running late, send a map of where you are to your friend to let him or her know how far away you are.” Video chat “If you want to tell a friend which restaurant to meet you at, search for the restaurant and send a map of where it is, ”Facebook says. To share your location with a friend, tap the More icon or the location button at the bottom of your screen. Earlier this month, Facebook scrapped this practice, and instead launched an entirely optional location-sharing feature. In the past, Facebook automatically logged your precise location and pinpointed it on a map that your friends could view - unless you turned it off.
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